Last updated: May 2026 | Procedure verified through direct account testing
Delete OurDream AI Account 2026: Verified Safe Account Removal
Our investigation found a verified operational sequence for OurDream AI account termination: cancel subscription first, then delete account. Evidence from testing: reversing this order creates a billing orphan state where subscription charges may continue despite account deletion. The correct sequence prevents this.
Full platform overview: OurDream AI review.
Step 1 — Cancel Your Subscription — Verified
Primary method (verified functional):
- Login to ourdream.ai
- Profile icon > Account Settings > Subscription
- Select "Cancel Subscription" and confirm
- Retain confirmation email — evidence of cancellation in billing disputes
Alternative verified cancellation channels:
- Google Play: Google Play app > My subscriptions > OurDream AI > Cancel
- App Store: iOS Settings > [Apple ID] > Subscriptions > OurDream AI > Cancel
- Email escalation: [email protected] with account email and cancellation request
Evidence from testing: cancellation stops future billing while preserving access through the current paid period. No prorated refunds were issued in our testing — consistent with published policy.
Pricing context: verified pricing guide.
Step 2 — Delete Your Account — Verified
Verified deletion procedure:
- Login to ourdream.ai
- Profile icon > Account Settings
- Scroll to Danger Zone section
- Select "Delete Account"
- Confirm with password re-entry
- Account deletion is immediate and irreversible — verified
Critical evidence: Account deletion permanently removes all data — character configurations, conversation history, DreamCoin (OurDream AI's in-app virtual currency) balance, and account credentials. No recovery mechanism was found in testing. Evidence suggests this data removal is complete, not reversible through support requests.
DreamCoin recovery investigation finding: Our investigation found no mechanism to recover, transfer, or receive refund for DreamCoins at deletion. Exhaust remaining coins before deleting.
Frequently Asked Questions
Verified procedure: ourdream.ai > profile > Account Settings > Subscription > Cancel Subscription > confirm. Alternatives: Google Play subscriptions, App Store subscriptions, or [email protected]. Evidence: access continues until period end after cancellation.
Our investigation found: OurDream AI does not issue prorated refunds on cancellation per published policy. Access continues until billing period expires. For unauthorized charges: contact [email protected] with payment documentation; escalate to card issuer if unresolved within reasonable timeframe.
Verified: cancel subscription first, then — ourdream.ai > profile > Account Settings > Danger Zone > Delete Account > confirm. Deletion is immediate and irreversible. All data including DreamCoins permanently removed.
Verified: cancel without deletion — coins accessible until paid period expires. Cancel and delete — coins permanently lost at deletion. Our investigation found no DreamCoin cash conversion or refund mechanism. Spend remaining coins before initiating account deletion.